Billing

Invoices, payment method and your plan, in one place.

Open your billing portal

Use the email your invoices go to. The link we send is valid for a few minutes and only works once.

Secure checkout and card storage by Stripe. We never see your card number.

What you can do there

Download every invoice and receipt as a PDF.
Update the card or bank account on file.
Change the billing name, address and tax ID that print on invoices.
See your current plan, the stores on it and the next charge date.

Not a client yet? Billing starts at go-live, after a walkthrough and deployment: see pricing or book a walkthrough. If you have never received an invoice from us, there is no billing account to sign in to yet.

How billing works

Deployment first. The one-time deployment fee is invoiced before shadow mode starts.
Then monthly, per live store. Billed monthly in advance from your go-live date, for the stores that are open; store changes are prorated.
12-month term, 30-day exit. Cancel within 30 days of go-live for a prorated refund. Details in our refund policy and terms.

Questions about a charge

Email billing@porosops.ai before disputing with your bank. We answer billing questions within two business days.